Privacy Policy
In consideration of the importance of protecting personal information, EMISSION ONLINE SHOP has established this Privacy Policy regarding the handling of personal information in the services provided on this website (hereinafter "the Service").
We will protect personal information by establishing a system for personal information protection and ensuring that the importance of protecting personal information is recognized and addressed throughout our organization.
1. Definition of Personal Information
1. "Personal information" refers to "personal information" as defined in the Act on the Protection of Personal Information, which is information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained therein.
2. "History and characteristic information" refers to any information other than the "personal information" defined above, including services used, products purchased, pages and advertisements viewed, search keywords, date and time of use, method of use, usage environment, postal code, gender, occupation, age, IP address, cookie information, location information, and individual terminal identification information.
2. Methods of Acquiring Personal Information
1. In this Service, we may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver's license number when a user registers for use. In addition, we may acquire transaction records and payment information containing the user's personal information from our business partners (including information providers, advertisers, and ad distribution destinations; hereinafter "Partners").
2. In this Service, we collect history and characteristic information such as services and software used, products purchased, history of pages and advertisements viewed, search keywords, date and time of use, usage method, usage environment (including communication status of mobile devices and various setting information at the time of use), IP address, cookie information, location information, and individual terminal identification information when users use or browse pages of our services or those of our Partners.
3. Purpose of Acquiring and Using Personal Information
The purposes for which this Service acquires and uses personal information are as follows:
1. To allow customers to view and modify their own registration information and usage status, we display registration information such as name, address, contact information, payment method, and information regarding services used, products purchased, and their costs.
2. To send notifications or products to customers, and to contact them as necessary, we use contact information such as name, address, and email address.
3. To verify identity, we use information such as name, date of birth, address, telephone number, bank account number, credit card number, driver's license number, and delivery confirmation records.
4. For the purpose of billing for products, we use information such as product names and quantities purchased, types and periods of services used, frequency, billing amounts, as well as payment information such as name, address, bank account number, and credit card number.
5. To facilitate easy data entry, we display registered information on input screens or transfer it to other services (including those provided by our Partners) based on the customer's instructions.
6. To refuse the use of the Service by customers who have violated the Terms of Service, such as by delaying payments or causing damage to third parties, or by those who intend to use the service for fraudulent or unjust purposes, we use information such as usage patterns, name, and address to identify the individual.
7. To respond to inquiries from customers, we use information necessary to provide the service, such as inquiry details, billing information, service usage status, and contact information.
8. Purposes incidental to the above usage purposes.
4. Management of Personal Information
To maintain customer personal information accurately and up-to-date and to prevent unauthorized access, loss, damage, falsification, or leakage, we implement necessary measures such as maintaining security systems, developing management structures, and providing thorough employee training to ensure strict management of personal information.
5. Disclosure of Personal Information
1. When a customer requests the disclosure of their own personal information, we will disclose it to the customer without delay. However, if disclosure would fall under any of the following cases, we may decide not to disclose all or part of it, and if we make such a decision, we will notify the customer without delay:
- Cases where there is a risk of harming the life, body, property, or other rights or interests of the customer or a third party.
- Cases where there is a risk of causing significant hindrance to the proper implementation of our business.
- Cases where it would violate other laws and regulations.
2. Notwithstanding the provisions of the preceding paragraph, as a general rule, we will not disclose information other than personal information, such as history and characteristic information.
6. Provision of Personal Information to Third Parties
1. Personal information entrusted to us by customers will be managed appropriately, and we will not provide it to third parties without the customer's prior consent, except in the following cases. However, this excludes cases permitted under the Act on the Protection of Personal Information and other laws and regulations.
- Cases based on laws and regulations.
- Cases where it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the consent of the person.
- Cases where it is particularly necessary for the improvement of public health or the promotion of the sound upbringing of children and it is difficult to obtain the consent of the person.
- Cases where it is necessary to cooperate with a national institution, local government, or a person entrusted by them in executing affairs prescribed by laws and regulations, and obtaining the consent of the person is likely to impede the execution of said affairs.
- Cases where the following matters have been notified or announced in advance:
- The fact that the purpose of use includes provision to a third party
- Items of data provided to third parties
- Means or methods of provision to third parties
- Stopping the provision of personal information to third parties at the request of the person
2. Notwithstanding the provisions of the preceding paragraph, the following cases shall not be considered provision to a third party:
- Cases where we entrust all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
- Cases where personal information is provided accompanying the succession of business due to merger or other reasons.
- Cases where personal information is used jointly with a specific person, provided that the customer is notified in advance or put in a state where they can easily know the fact, the items of personal information to be jointly used, the scope of joint users, the purpose of use by the users, and the name or title of the person responsible for the management of said personal information.
7. Safety Measures for Personal Information
This Service takes thorough security measures to ensure the accuracy and safety of personal information.
We constantly gather information on the protection of personal information and strive to implement the latest security measures.
8. Correction and Deletion of Personal Information
1. If a customer's personal information held by this Service is incorrect, the customer may request the correction or deletion of their personal information through the procedures established by this Service.
2. When this Service receives a request from a customer as described in the preceding paragraph and judges that it is necessary to respond to the request, we will correct or delete the personal information without delay and notify the customer of the action taken.
9. Suspension of Use, etc. of Personal Information
If a customer requests the suspension of use or deletion (hereinafter "suspension of use, etc.") of their personal information on the grounds that it is being handled beyond the scope of the purpose of use or that it was acquired through dishonest means, we will conduct the necessary investigation without delay and, based on the results, perform the suspension of use, etc., and notify the customer. However, if the suspension of use, etc., of personal information involves significant costs or is otherwise difficult, and alternative measures can be taken to protect the rights and interests of the customer, we will take such alternative measures.
10. Compliance with Laws, Regulations, and Changes to the Privacy Policy
1. This Service complies with Japanese laws and other regulations applicable to the personal information we hold.
2. The contents of the Privacy Policy may be changed without notice to users.
3. Unless otherwise specified by this Service, the revised Privacy Policy shall become effective from the time it is posted on this website.
11. Personal Information Management Supervisor
Lucent Design Inc. Takahiro Matsuo
12. Inquiries
For inquiries regarding this Service's Privacy Policy and the handling of personal information, please contact the office below.
EMISSION ONLINE SHOP
Address: Dai-ichi Kosan Bldg. 6F, 3-14-10 Ginza, Chuo-ku, Tokyo 104-0061
TEL: 03-4455-7258
E-MAIL: shop@emission-art.com